Hey there, meet Collections Hub,
Beeonix's inbound and outbound collections platform
Glad you stopped in. Every account you hold is getting colder. Which one should we work first?
Platform
Bounce to contact, promise to paper, decision to action. Worked by Voice Studio agents, governed by rules the agents cannot talk their way past.
01
A mandate fails at 9:04. The bounce reaches Collections Hub as an event, the case opens straight away, and a written notice with a pay link goes out in the next permitted window. Where you switch calling on, a voice agent follows under the same rules.
02
The promise is captured on the call and sent in writing while the customer is still on the line, with a pay link they can use straight away and a reminder on the day it falls due.
03
The next best action comes from a rule-based engine that weighs ten options in money against doing nothing. No language model takes part in that choice. One can explain it afterwards, in plain words, using only numbers from the record.
04
Do-not-contact status, calling hours, consent and contact caps are checked before anything is dialled, and the calling window is checked again at the dial. Settlements always go to a person, and voice agents have no waiver tool at all.
05
Not a two per cent sample read next week. Every Voice Studio call is graded after it ends: rules settle what they can, small models running inside your deployment take the easy judgement calls, and an AI judge reads a masked transcript for the rest. Every score shows what decided it and the turns it relied on.
06
Workflows, tools and knowledge, drafted in the studio or from Claude over MCP. A person still publishes, and the release gate will not pass an agent that can reach account data before it has checked who it is talking to.
The product
Voice, WhatsApp and the workspace your collectors already live in. Voice Studio to build the agents, a customer record that remembers everything, and an audit trail that can answer for all of it.
What the floor is doing right now, on every channel at once.
The account, its history, and every path to a cure.
Proof, on demand, for every action the platform took.
Build, rehearse and release the voice and WhatsApp agents. Drafts can come from Claude or any MCP client; a person still publishes.
The plumbing around the agents: what connects, what it costs, and who may see it.
By design
Each one describes how the platform behaves today, in code. None of them is a figure from a good month.
10
Actions weighed in money for every account, waiting included
100%
Of conversations get a scorecard, not a sample
2
Calling-window checks on every dial: when it is planned and when it is placed
0
Language models inside the decision. One explains it afterwards
Deployment
Containers on your own servers or cloud account. Post-call intelligence runs on local models with no internet access. Live speech and language services run on your keys, in your region, or on self-hosted models where a deployment needs it.
Each action records the rules in force, every rule it consulted, the options it beat and why. When the auditor asks why this customer was called at that hour, there is one answer.
Mandate recovery, one contact budget per customer and suitability-gated offers already carry over. Renewal and lapse workflows are being built with design partners.
Thirty minutes, your book, your rules. We will run one account end to end.
